06 February 2008

Organizational Goals 2007 and 2008

Last year, I identified and outlined goals for The Cedar based on information I gathered from meetings and conversations with board members and staff on what was happening/ what was going to happen in the organization. It is important for us (staff, board) to be on the same page here and ensure that we have activities in place that work towards these goals - not just to track internal growth and progress but to best reflect and articulate to private and corporate foundation partners the situation of our organization, why our initiatives are important, proof that we can and are effectively reaching our goals, and that they can make a difference with funding or increased funding.

Here is a picture of a man dressed as a tree. It has nothing to do with our goals, I just wanted to make this blog entry more interesting.






















Here are our current goals. Please provide feedback, comments, suggestions, additions.

1. Build a stronger financial situation Building a healthier financial situation will allow The Cedar to meet short-term operational needs as well as ensure The Cedar’s sustainability and longer-term success. Consistently growing our base of individual and foundation support will a) increase our ongoing “building renovation” funds as part of our operating expenses - over time, the limited funding we can allocate to building maintenance will cease to cover costs of building degeneration b) develop and build relationships with individuals and corporate and foundation grantors to better put The Cedar in a position to launch a capital campaign in two years c) increase our annual budget to allow for resources that will help us move towards our longer-term organizational goals including outreach to grow and diversify audiences, take more risks on lesser-known artists, and ability to pay larger performance fees for higher profile artists who serve specific audiences.

Progress in 2007: After running a deficit for nine years in a row, The Cedar finished 2007 in the black. The Cedar took a number of steps in 2007 to put the organization on track to secure its financial future. We changed accounting methods, implemented more comprehensive quarterly financial evaluations, and maximized human resources by shifting responsibilities. The Cedar increased charitable revenues from both individuals and private and corporate foundations by an aggregate 60% since 2005. In 2007, The Cedar raised over $100,000 in annual fund revenues, a 61% increase from 2006, and, in just 18 months, tripled the number of individuals and families donating to the organization. In 2007, The Cedar’s implemented mission-driven booking strategies that increased ticket revenues by 29% from 2006.

Goal for 2008: In 2008, The Cedar’s Executive Director will move from a part-time to a full-time position. Though this will increase organizational expenses, it will also free time for the Executive Director to help pursue additional revenue sources in strategeic booking and program development, build and create partnerships with individual and corporate/private foundation donors, and maximize operational efficiency. In 2008, The Cedar hopes to build on last year’s success and increase renewable, individual support and develop new partnerships with more corporate and private foundations. The Cedar will launch a new initiative to seek support and funding through sponsorship opportunities.

2. Increase number of people served Despite The Cedar’s recent success in growing its audience, many concerts are performed with empty seats in the hall. Attracting more audience members (either through selling more tickets or giving away tickets to targeted community members) will maximize the number of people benefiting from the services of The Cedar, increase exposure for Cedar artists, potentially increase earned ticket revenue, and increase the number of communities that know about our organization.

Progess in 2007: The Cedar implemented a better system to track audience fluctuations and event frequency. To build audience numbers, we booked an increased number of shows in 2007 that appeal to larger audiences and an increased number of shows that appeal to new audiences. In an effort to reach out and “tell our story” to a wider audience, The Cedar took out its first regular advertisement in The City Pages; The Cedar now holds a regular advertisement in popular weeklies City Pages and Vita.mn. In 2007, The Cedar started printing its newsletter in color to appeal to more people. The Cedar also evaluated its web presence and worked toward maximizing the effectiveness of its website through minor re-designs and by implementing annual fund campaign webpages.

Goal for 2008: In 2008, The Cedar will use survey results to put in place strategies and initiatives that will respond to our current audiences’ desires and reach out to communities we don’t currently reach. Potential initiatives include offering ticket discounts to encourage repeat attendance and to heavily advertise targeted Cedar shows to audience members who have expressed interest in a specific genre. We are also developing press contacts to increase exposure of the organization. In 2008, The Cedar will undergo a more comprehensive evaluation of its website and determine how to maximize web effectiveness and how to best use all available technical tools for marketing and outreach.

3. Attract and serve more diverse audiences The Cedar hopes to increase the diversity of its audiences by booking more artists who attract diverse audiences and who attract targeted, underserved audiences. As part of our mission to promote inter-cultural appreciation, we are striving to attract first or second-generation immigrants and native Minnesotans to the same performances. The Cedar also seeks to effectively reach out to the Twin Cities’ newer immigrant communities including East African, Latin, and Eastern European and to continue developing partnerships with community organizations to reach targeted audiences.

Progress in 2007: In spring 2007, The Cedar surveyed our audiences to collect feedback and gauge our audience demographics. The Cedar put in place strategies to increase age diversity in its audience by booking musicians who attract younger fans. The Cedar’s location neighboring the West Bank of the University of Minnesota and next to Augsburg College puts it in a good position to attract a college-aged crowd thus exposing a younger audience to international and local performing arts. Performances that were booked with the intention to build younger and college-aged audiences include Black-eyed Snakes, Dean and Britta, Lavender Diamond, El Perro Del Mar, and Andrew Bird. The Cedar also made progress in appealing to specific ethnic and immigrant communities with events such as a concert performance by Marcel Khalife, a Lebanese musician; The Cedar partnered with Mizna, a local Arab-American community organization, for the event.

Goal for 2008: In 2008, The Cedar would like to develop strategies and execute initiatives based on information gathered from the surveys with the purpose to diversify our audiences. We will evaluate our audience diversity related to race, income, geography, cultural identification, age, and identification with the GLBT community. We will determine which demographics are not being served by our work and develop strategies to engage these audiences. Potential action items include booking artists from communities missing from our audiences, giving away tickets to community centers that serve communities missing from our audiences, advertising in targeted local newspapers, adding newsletter drop sites to geographic areas in the Twin Cities from which we don’t draw audience members, and building an advisory committee of individuals from specific demographics to serve as a liaison between these communities and The Cedar.

4. Implement building and facility improvements The Cedar’s building is old and in need of repair. Because of a tight annual budget, facility upgrades are overdue. Increasing our annual operating budget will allow The Cedar to allocate more funds for building repair and maintenance. Executing needed capital improvements will provide a more pleasant experience for audience members, potentially make our facilities more handicap accessible, and make our building more attractive for the local community.

Progress in 2007: The Cedar made steps toward improving the physical condition of our building; we purchased new furniture for the lobby and purchased and installed a stereo that broadcasts the audio from the live show in the lobby. We also and tuckpointed and painted the building’s exterior.

Goal for 2008: With help of a capital grant from Saint Paul Travelers, The Cedar will replace its old, worn, and outdated sound system. This will provide a better quality experience for both the musicians and the audience. The Cedar will seek funding for the restoration of the historical marquee on top of the building which will restore a prominent landmark and will better advertise the venue. The Cedar will once again increase annual general operating money to be used towards building repair and maintenance. Completion of current operational goals will put The Cedar in a position to effectively execute a capital campaign which will allow for necessary capital improvements and renovations.

5. Increase focus on access and education The Cedar has always kept ticket prices low, offered opportunity to earn admission to shows through volunteering, and offered educational workshops throughout the year as part of its programming. We hope to expand these efforts by facilitating more in-school workshops with middle and high school students and offering more complimentary tickets to targeted community members who will benefit most from specific programs.

Progress in 2007: The Cedar has started to distribute more tickets free-of-charge to community centers and targeted households thus increasing access and providing opportunities to families and individuals who could benefit most from specific programs. To increase focus on education, The Cedar has sought funding to underwrite the commissioning of several international artists who will be performing at The Cedar to administer instructional workshops in local, urban middle and high school classrooms. In 2007, The Cedar developed new partnerships with Project SUCCESS and MacPhail Center for Music. MacPhail Center for Music offers music lessons to students of all ages; their students come from 220 zip codes and seventy percent are students of color. Project SUCCESS serves local, underprivileged youth and their families by offering access to the arts through free concert tickets and transportation to the events. The Cedar has committed to providing 50 to 300 complimentary tickets to one show per month to Project SUCCESS. In January, The Cedar exercised these new partnerships, serving both Project SUCCESS and MacPhail’s audiences, through the execution of a successful event with The Carolina Chocolate drops, an African-American stringband from the south. The Cedar commissioned The Carolina Chocolate Drops to expand its work in the Twin Cities; they not only performed their scheduled concert at The Cedar but also administered free workshops at MacPhail Center for Music and put on an additional concert on MLK day including a question and answer session specifically for students in Project SUCCESS. The Cedar was able to execute the project with funds from a Saint Paul Travelers Arts and Diversity Committee Grant.

Goal for 2008: In 2008, The Cedar hopes to build on the success of the Carolina Chocolate Drops project and get funding to execute more projects of a similar nature. The Cedar hopes to develop a program of concert performances and workshops that will not only serve Cedar audiences but youth and families involved with Project SUCCESS, MacPhail Center for Music, and Project for Pride in Living’s youth program. The Cedar also seeks to create new programs that engage young people with our organization. For example, The Cedar hopes to fund a program in partnership with South Senior High School which commissions South High’s web design class to create monthly podcasts for upcoming Cedar events.

6. Evaluate The Cedar’s fulfillment of its mission Given current efforts to increase number of people served and to attract and serve more diverse audiences, The Cedar will be identifying underserved populations in the Twin Cities and communities that aren’t currently served by our organization; The Cedar will be evaluating needs in our communities and how those needs can best be met through the work of The Cedar.

Progress in 2007: The Cedar’s board of directors, Executive Director, and Artistic Director worked toward better defining the organization’s criteria for programming. Because we are mission-driven and not-for-profit, The Cedar seeks to book programming that best serves its communities. The board put in place guidelines that will determine if, why, and when specific shows should be booked, if and how they serve a specific audience, and why a specific artist might be especially compelling or interesting as part of The Cedar’s programming. Identifying criteria for programming has the potential to increase audiences by reaching out to specific, new audiences that could be served by certain programs.

Goal for 2008: In 2008, The Cedar will seek more community input on booking and programming through contact tracking sheets and surveys. The Cedar also seeks to expand its programming by using concert performances by local artists or international artists as a nexus for a larger program that might include focus groups, interviews, published articles, educational workshops, or engaging specific audiences. This will better ensure that we are using concert events to fulfill our mission to facilitate cultural connection/gathering and/or cross-cultural appreciation.

2007 Development Report

Summary of 2007 Development Program

Fundraising revenues budgeted: last budget made for 2007 (August 2007):
$221,696 Grants
$105,138 Annual Fund
= $326,834 Total Fundraising Revenues Budgeted for 2007

Fundraising revenues in 2007 - estimated actuals:
$225,312 Grants
$101,425 estimated Annual Fund (numbers per financials for Jan-Nov plus ebase numbers for December)
= $326,737 Total Fundraising Revenues Estimated Actuals 2007

Fundraising revenues in 2005:
$161,372 Grants
$44,414 Individual Fundraising
= $205,786 2005 Total Fundraising Revenues 2005

We will have increased our development program by $120,951 since 2005 – a 59% increase

Notes on how donations are logged and tracked
In 2007, The Cedar logged fundraising revenues on the financial statements in one of three different categories: “annual fund,” “other donations,” and “grants.” The following are how these line items are defined:

Annual fund: Annual fund donations include all donations from individuals or households. This includes unsolicited (“unsolicited” in that I did not submit a grant proposal) donations from small family foundations. Annual fund money also includes contributions from corporations or businesses in the form of matching donations. Annual fund donations do not include corporate or private foundation grants or corporate sponsorships.

Other donations: In the past, annual fund totals according to the financial statements have included tips received at shows, which are not logged in ebase. Tips and annual fund donations were included in the same line item until 2007 when tips were separated into an “other donations” category. Tips are included in the fundraising numbers in this report so comparisons from year to year are more accurate. “Other donations” in the financial statements could also include charitable income like raffle sales.

Grants: Includes all grant money received from corporations or foundations as the result of a grant proposal.

Differences in financial statements vs. ebase: There are a number of reasons why annual fund totals according to ebase (our donor database) and annual fund totals according to the financial statements have discrepancies. Among them are:
1. Tip money. As stated, tip money was always included in the “donations” line item until 2007, but this money was never logged in ebase. As a result, monthly annual fund numbers according to the financials is almost always more than monthly annual fund numbers according to ebase (except in June and July when The Cedar goes dark).
2. Deposit lag: In ebase, I log/date donations based on when the donation was made according to the donor (this often means logging the donation according to the date on the check.) Though we were more conscious of making the two (ebase and deposit statements) more synchronized, this wasn’t the case in past years and will continue to cause discrepancies.

Notes re: recent development activity at The Cedar
Increase in Individual fundraising from Spring 2006 to Spring 2007
The following are logged individual fundraising revenues in the 12-month period from hiring of Development Director compared with the previous 12-month period (this is different from calendar/fiscal year). Reflects progress of increased development activities:

Jun 05 to May 06 $42,354 (ebase) $56,000 (financials)
Jun 06 to May 07 $77,345 (ebase) $87,049 (financials)

$34,991 additional according to ebase
$31,049 additional according to financial statements

In this case, ebase will be the most accurate reflection of results from development activities since discrepancies in tip money or “other donations” are due to attendance at shows or types of audiences and not fundraising efforts/activities.

Outliers: $13,250 of this additional fundraising revenue was due to large gifts ($1,000 or more)

Summary of grants from 2005 to 2006
In 2006, our funding was cut by $12,000 from the NEA. Additionally, we were cut $2,000 from the Norwegian Consulate. We didn’t receive the $1,000 from the Swedish Council nor $1500 from Swedish Embassy that we received in 2005. This totals $16,500 of non-renewable grant funding for 2006. This was made up for in a $15,000 Saint Paul Travelers Foundation grant and an increase in the ESEK of Finland grant.


Report on 2007 individual fundraising
2007 Budget 1 Created JAN 25: $74,000
2007 Budget 2 Created JUNE 7: $74,000
2007 Budget 3 Created JULY 20: $84,676
2007 Budget 4 Created AUGUST 1: $105,138 with $15,000 as “board responsibility”

2007 actuals per financial statements (preliminary guess – Jan-Nov annual fund numbers per financial statements plus December numbers per ebase): $101,425
2007 Actuals per ebase: $83,925
Under Most Recent Budget by $3,713

Increase since 2006
2006 total annual fund per financials: $62,635
2007 total annual fund per financials (guess): $101,425

2006 total annual fund per ebase: $53,040
2006 total annual fund per ebase: $83,925

(per financials) $38,790 increase from 2006 to 2007
(per ebase) $30,885 actual increase from 2006 to 2007

Year to year comparisons in fundraising numbers per financial statements:
2005: $44,414
2006: $62,635
2007: $101,425

Year to year comparisons in fundraising numbers per ebase:
2003: $36,550
2004: $29,851
2005: $36,450
2006: $53,040
2007: $83,925

2007 outliers/abnormalities to consider
We received approximately $16,000 in “big” donations ($999 and more) in 2007 that we didn’t receive in 2006. We lost approx $4,000 in “big” donations ($999 and more) that weren’t renewed in 2007 from 2006:

Donor Statistics
• 526 people donated in 2007 totaling $77,557.07 (this is total dollar amount from non-anonymous households and individuals not including matching gifts from organizations/corporations/businesses), which is 180 more donors than in 2006 (346 donors). This means that average gift on 2007 was $147.45. After subtracting two outliers (one $10k and one $5k gift), average gift is $118.92. Also keep in mind that a number of donors donated through facebook this year. These may be new donors, donors who gave previously but not in 2007, or donors who had already given in 2007. 80 individuals donated to The Cedar through facebook.com totaling $2,075.
• 13 businesses/organizations contributed matching donations to our annual fund totaling $4,790.06
• 182 individuals or households were new donors in 2007. This means that 345 donors were renewed or lapsed (had given before in Cedar history). 134 donors in 2007 had been lapsed donors (did not donate in 2006 but did donate at some point before then).
• 101 new donors in 2007 gave $50 or more in a single payment
• About 12,800 households received the campaign postcard (this went to people on our mailing list minus those we know have bad addresses minus donors 2004-2007) 3,894 of these postcards were returned, and as a result, their ebase records were deleted. 116 of these postcards were returned with a change of address, and as a result, the records were updated in ebase. 54 of these were returned and their record stayed in ebase due to historical log items, so the record was marked as having “bad/no address.” This means a total of 4,064 of 12,800 postcards (32%) were returned with bad addresses. We print 20,000 newsletters per month at a cost of $1,200 (plus $800 for set up.) We mail 13,000 every month at a cost of $2,300 for postage. Assuming a decrease of 20% of our printed newsletters, we save $240 a month on printing. Assuming a decrease of 32% of our shipped newsletters, we save $736 a month on shipping. This means that we will save $976 a month or $11,712 a year on newsletter printing and shipping. The mailer cost us approx. $4,430. This means that in the end, this mailer will save us $7,282 not taking into consideration the donation money we received as a result.
• After cleaning the data from returned postcards, we have 10,413 records in ebase. About 1,153 records have an email address and 5,296 records have a phone number (includes organizations/corporations as well as households/individuals). Many of these phone numbers are likely not correct.
• 1,789 individuals and families have donated to The Cedar in its history.
• 1,263 donors in Cedar history did not give in 2007.
• 346 people donated 2006. 136 of these donors did not renew in 2007 totaling $11,690 based on last donation amount. 44 people gave in 2005 and not since totaling $8,184. 47 people gave in 2004 and not since totaling $3,138.
• 210 individuals and families renewed their donations from 2006 (individuals and households who donated in 2006 AND 2007). This gives us a 61% renewal rate.
o Some of these donors (those who gave in 2006 but not in 2007) gave on facebook and therefore aren’t (yet) logged in ebase as 2007 donors
o 39 lapsed donors (donors who gave in 2006 not in 2007) gave $100 or more. 

Activity in 2007 to renew 2006 donations
• About 287 households received the campaign mailer (this went to donors 2004-2006 minus those who gave in 2007 minus those we know to have bad addresses in our system.)
• 226 people gave between 2004 and 2006 with no gift in 2007 (LAST GIFT 2004 – 2006) totaling $22,942.
• Of this group (donors 2004-2006 no gift 2007), 3 gave $1,000 or more, 9 gave between $250 and $500, and 51 gave $100 - $249. 

Activity to increase donor amounts in 2007
• 64 People were targeted for personal visits out of which ? were visited in 2007. I will gather statistics from just this group of 64: ____ of these didn’t give in 2007. Their renewed donations total ______.  This group’s last donations totaled ______ with an average donation amount of _______

Sue had a meeting with a donor who had been contributing about $100 per year for several years. Sue asked her to consider a $1,000 gift this year. On December 30, we received a $1,000 check from her.

Summary for 2007 corporate and private foundation fundraising
2007 Budget 1 Created JAN. 25: $187,500
2007 Budget 2 Created JUNE 7: $208,026
2007 Budget 3 Created JULY 20: $214,196
2007 Budget 4 Created AUGUST 1: $221,696

Renewable Grants from 2006: $159,687
2007 Total Grants Received per my records: $225,312
2007 Grants Received per financials: $229,000
Over most recent budget by $7,304
$69,313 increase from 2006

New grants in 2007:
Fredrickson and Byron $1,000
Nash Foundation: $2,000
Nash Foundation: $3,000
Sons of Norway: $500
LUSES: $2,135
Dain Rauscher: $2,000
Buuck Family Foundation: $3,000
Bush Foundation: $40,000
Elmer L and Eleanor J: $2,000

$65,625 in new and increased grant money in 2007
$55,635 of this is in new grants for 2007

2007 Private and Corporate Foundation Donors 
Augsburg Intern Grant $1,693
Fredrickson and Byron Foundation $1,000
McKnight Foundation $55,000
Nash Foundation $2,000
National Endowment for the Arts $18,000
Sons of Norway $500
LUSES $2,135
American Scandinavian $3,000
Norwegian Consulate $1,500
Target $40,000
Dain Rauscher $2,000
Buuck Family Foundation $3,000
ESEK of Finland $2,831
Barbro Osher Pro Suecia $10,000
Bush Foundation $40,000
MSAB $22,653
Elmer L and Eleanor J Andersen $2,000
Saint Paul Travelers $15,000
Nash Foundation $3,000
Total received 2007 $225,312

2006 Private and Corporate Foundation Donors
American-Scandinavian Foundation $5,000
Augsburg Intern Grant $1,693
Barbro Osher Pro Suecia Foundation $10,000
ESEK of Finland $3,794
McKnight Foundation $42,500
MN State Arts Board $20,700
NEA-National Endowment for the Arts $18,000
Norwegian Consulate $3,000
Target $40,000
Saint Paul Travelers $15,000
Swedish Council of America $0
Swedish Embassy $0
Total Received 2006 $159,687

Other Statistics:
All audience members:
2007: 29,410. Average attendance: 219
2006: 27,798 Average attendance: 201
2005: 26,297 Average attendance: 220

Paid audience members only:
2007: Average attendance: 181.73.
2006: Average attendance: 176.82.
2005: Average attendance: 186.76.

Gigs/Events:
2007: 134 total gigs. Rentals: 14 + Fringe.
2006: 138 total gigs. Rentals: 3.
2005: 119 total gigs. Rentals: 11.